Conflict resolution is a challenging area, but as a manager or supervisor, it comes with the job. Although it is challenging, it can extremely rewarding also. It’s another attribute that you can add to your skill set and an excellent addition to your personal development.
Everyone that visits your site should have some kind of formal induction. Each induction will need to cover different topics, for example, Visitors won’t need to know how to fill out a permit to work form, but they will need to know where their assembly point is, in the event of an emergency.
Whilst there are significant advantages of using contractors, an organisations safety management system must be geared to manage the potential imported risk. Andy Tilleard explores the 4 phases of the basic framework to oversee contractor management.